1. Product Name: Women’s Half Toe Five-Toe Grip Non-Slip Soft Soles Professional Ballet Yoga Shoes Pilates Shoes

2. Material: Lycra fabric upper, sole (leather + anti-slip silicone)

3. Features: breathable, non-slip, soft, skin-friendly, sweat-absorbent and wear-resistant; suitable for yoga, dance, etc.

4. Size: Size 35/36, Size 37/38

5. Features:

(1) The specialized nonslip sole gives your feet a hygienic, barefoot experience so your toes can spread, flex and point through each pose. Perfect for dance, barre, and yoga.

(2) Ballet shoe has a comfortable leather pad to comfort the foot, protect against skin burns and tears, and provide ideal traction for turns.

(3) Flexible retractable straps make your feet easy to put on and take off so that the ankle is more flexible, breathable and comfortable.

(4) Machine washable. Wash inside out in gentle cycle. Line dry or low heat in dryer. No bleach or iron.

Packing list:

1 Pair Of Yoga Shoes

Warranty and Guarantee:

1. Return accepted if it’s quality problem or wrong item sent, we will pay all cost. If it is not quality problem, customer is responsible for all cost including shipping cost we paid. Please return within 7 days after receiving.
Attention: Please keep the items in original conditions and take pictures of the defective part, then contact us before sending it back.

Size or Fit Issues:

1. The Size are illustrated with specific measurements and are of China Stand, please check before placing order, PLEASE CHOOSE SIZE ACCORDING TO DETAIL MEASUREMENTS, NOT JUST ‘SIZE’, Our size may not same as your standard.

Shipping Methods:

1. Shipping out within 1-5days except holiday.
2. It usually takes about 15-28 days (by Registered Airmail), 5-7 working days (by Express Shipping) to most countries, and can be longer due to strict customs Inspection
3. According to our experiences, customs duty may be charged at your side, please note that buyers are responsible for all additional customs fees, brokerage fees etc. that may occur during passing through customs inspections in destination country
4. Excemption clause: The seller shall not hold liable for non-delivery or delay in delivery of the order of natural disasters, war or other causes of Force Majear.

Feedback:

1. Your satisfaction is the most valuable thing we are after, if anything unexpected happen, we are always ready to serve you and solve it with most reasonable solutions.
2. You are also most welcomed to contact us at anytime, all messages will be replied within 24 hours, we will do our best to bring you a joyful shopping expericence with us.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Women’s Half Toe Five-Toe Grip Non-Slip Soft Soles Professional Ballet Yoga Shoes Pilates Shoes Breathable Sneakers