It is the outdoor classical brand, novel style, complete functions for! V.4 is a professional design for outdoor sports, warm, waterproof, wind, soft shells of multipurpose assault, three layers of composite material surface 100D4 spandex middle-level waterproof PU waterproof breathable, 10000mm index (8000g/square meters/d index layer), compound cold-proof fine flannelette YKK wind, soft shell classic.

Clothing Set: All Colors is including Jacket + Pants, And the Jacket & Pants are all the same color, they are made of the same color material. Please do not worry about the color.

Material: Polyester + Spandex + Cotton

Feature: Waterproof, Windproof, Thermal, Softshell, Hoody, Camouflage…

For: Outdoor, Sports, Hunting, Mountaineering, Fishing, Cycling, Adventure Travel…

The Size Chart is in the end under the pictures, please choose base on the size chart, they are right and measred by hand.

There are 1-3cm margin of error, If you are not sure the size, Please send the information of your HEIGHT, WEIGHT and Shoulder , BUST ,Waist to me, I will help you choose the correct size. Thank you!

If you want to order the jacket and pants separately, Please Click The Pictures to order the right size separately.

Shipping:

1) We ship all of our items worldwide by China post air mail , EMS.or DHL.

2) Shipping by China post air mail(weight is under 2kg )is for free, usually it takes 10-30 days to arrive. Shipping by EMS ,DHL (for big order or weight is over 2kg) will be charged the shipping fee. It takes 5-7days to arrive. It may take longer due to delay in custom clearance or holidays or weather problem.

3) Your item will be sent out after the website verified the payment in 24 hours. The handing date is 1-3 working days.

4) We will sent you a tracking number when we post your item, Please check it and keep in touch with your local office.

Payment:

1) All the payment is protected by Escrow.If you have any problem about the payment, please send email to us or Aliexpress to ask for help. Thank you.

Feedback:

Please give us 5 stars Positive feedback after you receive the products and love them, It is very important to us. Thank you.

Before leaving a Neutral or negative feedback, please provide us an opportunity to resolve your issue.We believe all disputes can be settled by mutual agreement.

We will make every attempt to resolve the issue. Thank you.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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