1. Do you provide direct mail?
We can provide direct mail service to your customers without our shop information.
2. Is there a wholesale price and free express delivery for bulk orders?
We offer discounts and free express delivery for most countries. The order amount exceeds $298 and we will give EMS or DHL, TNT free shipping.
3. How fast is your order shipped?
Our processing time is usually 2 business days and the tracking number will be provided immediately after your order is issued. However, tracking information can be obtained within 2 days after the post office processes the mail.
4. How long does it take for my order to arrive?
United States: Aliexpress Standard Transportation 8 – 25 days;
Russia: Aliexpress Standard Shipping 15 – 25 days;
Brazil: Registered Airmail via China Post for 34-60 days
Other countries: 15 to 45 days through the Aliexpress standard;
5. Is there a customs tax?
Normally, custom-tax fees are not charged for parcels sent by air mail, and we always use lower value for customs tax avoidance, but parcels sent through courier shipments may be subject to customs duties paid by the buyer. Please leave a comment on how much value you would like to declare for your order.
6. What should I do if the size is not appropriate?
You can return it to us for free replacement, but the buyer is responsible for return shipping costs, or we can give you a 30% discount if you keep it, the second one of the correct size.
7. What if the clothes have quality problems or stains?
You can contact our customer service staff without having to open the dispute, because our clothes are produced in our own factory, so the quality of our clothes is no problem. If the clothes are stained to clean the clothes, we will be at the best price for the next order. Thank you, thank you
8. What are the benefits of collecting our shop?
There are too many benefits, such as: 1 new products listed, you can receive the information the first time; 2 stores often have promotional activities, price concessions, send coupons, full reduction, and sometimes send small gifts; 3 all our shop Products are produced by our own factory, quality assurance, we have our own brand, good reputation!
