NOTE

1.Russia’s friends Please leave your FULL NAME and Detailed Address,Because Russia’s new policy

2.When you choose the Free Shipping,it can not be tracked after the parcel left China(No tracking),if you can not accept , please choose the other shipping way which can tracked(China Post Registered Air Mail)

3.What color you want please refer to our photo’s color

4.If the delivery time is coming, you still not receive the goods, please contact us, we will extend the delivery date first time

5.If you are not satisfied with the item or the shipping time, please email us BEFORE you open dispute or leave a feedback.We will try our best to solve the problem.

Luxury Retro Marble Pattern Case For Samsung Galaxy S7 Edge S8 S9 Plus Note 8 Hard PC Back Cases For iPhone 5 5S 6S 7 8 Plus X

Due to your different monitor setting and lighting, it may has some color difference from the real item.But we guarantee that the style is the same as the picture showing. thanks and please kindly understand.
Any questions please feel free to write to us, we’ll reply within 24 hours, your satisfaction is our first goal.

Package Contents: 1 x phone cases

Note: (Please read before order)

1. When order< $7, we ship item by unregistered air post without tracking number. Because it will increase your freight costs if you need the correct tracking number ,please notice.

2. When order>$7, we ship by registered air mail with tracking number. Also when you chose China Post Air Mail, we will ship by aliexpress shipping, there is tracking number.

3. If your protection time is coming, you still not receive the goods, please contact us, we will extend the delivery date first time.

4. If after 65 days you still do not receive the goods, please contact us, we will refund.

5. Please don’t make the disputes within 65 days, this is unwelcome. We don’t accept any disputes for the wrong tracking.

6. When you order 50pcs, we will ship by express 3-10 days free shipping. (Including these countries: Brunei, South Korea, Malaysia, Philippines, Singapore, Thailand, Japan, Australia, New Zealand, Indonesia, Vietnam, Pakistan, United States, Canada, Mexico, Belgium, France, Germany, Italy, Netherlands, United Kingdom, Austria, Denmark, Finland, Greece, Ireland, Norway, Portugal, Spain, Sweden, Switzerland, Bulgaria, Cyprus, Malta, Slovakia, Slovenia, Czech Republic, Hungary, Poland, Romania, Turkey, Israel)

When you make the order, it means that you agree with the above instructions. Thank you very much and Welcome to our store!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.