common problems
1 : What is your store warranty rules?
3 Months Store Warranty
(1)Offer refund or replace within 3 days upon delivery,we bear $10 returned shipping cost
(2)Offer repair within 30 days upon delivery,we bear the shipping cost for sending back to you
(3)Offer repair after 30 days upon delivery,but you bear two way shipping cost
(4)Notice:for full refund,please send full package back(including all accessories);for repair or replace, please send only product without accessories.
2 : We generally declare the name of the MP4 player (gift) to the customs.
We usually fill in the amount of the $33. If you have any special requirements,
we can tell us. In addition, we send Aliexpress standa shipping！
3 : You may be charged custom duties and taxes for something purchased online.
Buyers are responsible for custom taxes,our saling price does not include any custom taxes.
4 : We usually open the original sealed box to double test and install google play store and multi-language rom,which not support ota(online upgrading software)
if you want the original English rom and sealed box,leave notes when you make orders to remind us,but then you need to install multi-language and google play store by yourself!!)
5 : If we reduce the price of our products, we will not compensate any price difference, because the market price is changing every day.
6 : After receiving the goods, we suggest that you check if the goods are damaged and sign again. If you find the goods damaged, please refuse the goods. And let us know.
7 : After purchase, You need to specify the charger specifications you need in the order., or tell our customer service staff. We will give you a suitable charger for your use.
Notice:We suggest you not restore to factory or root with other version firmware,which may cause date loss or dead of phone,and lose our repair warranty
Global version GIONEE X1 2GB+16GB 3000Mhz MTK MT6737 Front Camera 8MP Rear Camera 8MP
If you need any charging head, please contact customer service.
