ALICE Cosplay Clock Bag Mini Girl Boy Round Bag Retro Clock Print Women Shoulder Sac

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FORUDESIGNS Women Cosmetic Bag for Make Up Cute Cartoon Bear Nurse Travel Makeup Small Organizer Cases Girls Kawaii Toilet BoxUSD 8.05-9.29/piece

FORUDESIGNS Dinosaur 3D Printing Set School Backpacks for Boys Orthopedic Satchel Schoolbag Children Kids Shoulder Book Bag 2018USD 6.99-34.29/set

FORUDESIGNS Shopping Bags Painting Travel Custom Reusable Handbag Women Shoulder Cloth Pouch Foldable Girl Olils Large Linen BagUSD 9.27/piece

FORUDESIGNS Denim Cat Printing Women Drawstring Bag Small School Backpacks for Children Girls Casual Backpack Mochila Sac a dosUSD 6.99/piece

FORUDESIGNS Women Large Handbags Personality Customize Stylish Girl PU Leather Shoulder Shopping Bags Bolsa Mujer Girls Tote BagUSD 14.49/piece

FORUDESIGNS Women Backpack Canvas Galaxy Star Universe Space Printing Backpacks for Teenager Girls School Bag Mochila FemininaUSD 25.99/piece

FORUDESIGNS Thickened Luggages Protective Cover for 18-30 Inch Trolley Cases Waterproof Elastic Suitcases Bag Dust Rain CoversUSD 7.25-19.13/piece

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[Contact us]

Before buying>>>

1. If you want us to send the products to your customers, we would not put any invoice in the packages.

2. If you are a wholesale buyer, you would get a better price even free EMS shipping.

3. If you want to print your own pictures on the products, we could do that, but it would cost extra 2-3 USD.

4. As for the colors: There may be slight variations in colors due to lighting effect during photo taking or bidder\’s monitor setting.

5. Please note, we have a direct factory, and we don\’t have so many stock, some products would be produced in 5-10 days.

Don\’t worry, be patient. If it is urgently, please let us know first. We will try our best to ship it as soon as possible.

After buying>>>

1. If you receive a wrong products, please contact us before opening a dispute.

2. If the products is not what you thought, please contact us by message.

3. If the protection time is running out, please contact us to extend it.

4. After 60 business days, you still do not receive it, that means the package may be lost, please contact us for refund. Sorry for it.

5. If you still do not get any update tracking information, please contact us, we will check it and keep you update.

Wholesale and drop shipping are both welcomed?

For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won\’t leave information about us if you\’d like to.

How can track my parecl?

You can track your parcel on the following website using your tracking number: www.17track.net/en
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What can I do when purchase protection time is running out?

If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.

Is there any customs tax?

Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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