If you find the products broken or missing when receiving the parcel, please do not hesitate to contact us. We will

always give you a satisfied result!

Size:14x18cm

Material: silicone

Packing: 1pc/lot

Fantastic design for your invitations/ cards/ envelopes

payment:

1). Before placing the order, please confirm details with us if they have any inquiries.

2). Please pay for the order within 2 days after placing the order.

3). Please make sure the address / phone number (handy) / postal code to them are correct on the left. We will ship the goods to them after the address in their AliExpress.

If you need to change the address, please email us before we ship the package. 4). We are not responsible for any local duty or tax of their land. The free shipping price does not include the import taxes.

shipping:

1). Your order will be processed within 7 days after your payment.

2) .China Post Air mail usually takes about 15-40days to get your address (it takes more time);

EMS needs 5-10 working days; Fedex needs 4-8 business days, DHL and UPS takes 3-7 business days.

3). We? Re not for any delay of orders when we have shipped them. Since the speed of shipment is outside our control.

4). Any import fees or fees are the buyers? S responsibility.

5). Do not hesitate to contact us with any shipping problem, we will provide you with satisfactory response. Do not submit a debate optional. Thanks again!!

Feedback:

1) .positive feedback is very important to us. Please leave 5 stars in consultation with us if you are satisfied with our products and service. We offer them best price and better service when they make an order next time.

2). Please email us before leaving any negative feedback or open a dispute on AliExpress.

We will help you solve the problem. Give us the chance to solve any problem.

We understand the sadness they could have if the order goes wrong, but we will try our best to give them the satisfied results.

3). We care about each customer, and we will always be willing to help them. We hope long-term business relationship with them!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FLOWERS Transparent Clear Silicone Stamp/Seal for DIY scrapbooking/photo album Decorative clear stamp A807