Welcome to my shop!

If you have any questions, please contact me anytime.

————————————————————————————————-

FENGRISE 1st Birthday Party Decoration Kids Balloons DIY Number 1 First Baloon Foil Ballons Baby Shower Boy Girl Kids Favors

Product information

Name: Latex balloons

Material: natural latex pearl balloons (balloons and printing inks are environmentally friendly materials, no special smell)

Packaging: Opp bags

Package: 1pcs

Place of Origin: China (Mainland)

Shipping and return policy:

1. We’ll generally proceed orders within 24 hours once the payment is received.

2. China post ordinary small packet plus and China post registered air mail takes estimated 15-60 days.

3. Recommended shipments: Aliexpress standard shipping–more stable,safer,faster.

4. We also offer express shipping like DHL, UPS, EMS etc, please feel free to contact us if you are urgently in need of it or the quantity is large.

5. We accept returns and refunds within 15 days after order completed, please contact us.

Feedback:

1. Please leave 5 star feedback if you’re satisfied with our products and service, we will appreciate it (Item as Described 5 stars, Communication 5 stars, Shipping time 5-stars).

2. If the products you received was damaged or wrong styles, please don’t leave any negative feedback first, kindly please contact us,we will deal with it and work out the best solutions, Your satisfaction is our motivation to do better.

Transportation Note:

When you place an order, choose the shipping method and pay for the order, including shipping. We will check the product carefully and send the product within days of the payment being completed.

We are registered by China Post for airmail, China Post Ordinary Small Package, ePacket, Hongkong Post, Singapore Post, Swiss Post, DHL, FEDEX, UPS, TNT, etc. shipped to the world.

Due to the different customs clearance times in each country, we do not guarantee the delivery time of all international shipments, which may affect the speed of your product inspection. Please note that buyers are required to pay all additional customs fees, brokerage fees, customs duties and taxes imported into your country. These additional charges may be charged at the time of delivery. We will not refund the shipping charges for rejected goods.

Freight does not include any import duties and the buyer is responsible for customs duties.

product problem:

We do our best to provide the best service to our customers.

If you are within 15 days of receiving the item, we will resolve it for you as soon as possible. If the item is damaged or lost upon return, the buyer will be liable for such damage or loss and we will not give the buyer a full refund. The buyer should attempt to file a claim with the logistics company to recover the cost of the loss or loss.

The buyer will be responsible for the return shipping cost of the item.

Feedback:

Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.

If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

FENGRISE 1st Birthday Party Decoration Kids Balloons DIY Number 1 First Baloon Foil Ballons Baby Shower Boy Girl Kids Favors