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Name: Fashion Canvas Drawstring Backpack Bag Portable Casual String Knapsack for Women Shoulder Bag 5 Colors

Material: Canvas fabric and cotton lining

Colors: Black, White, Yellow, Khaki, Red.

Weight: about 0.23kg

Size: 37cm*30cm

Type: shoulder bag or backpack.

Capacity: Water bottle, umbrella, wallet, mobile and A4 magazine, etc

Service Guide

About Shipping

1. We’ll ship your order within 5 days after receiving your payment.

2. Please note that buyers are responsible for all additional customs fees,brokerage fees,duties,and taxes for importation into your country.

3. We usually adopt the shipping method of buyer’s orders. Please choose a shipping method when you place orders.

4. The parcels generally will be delivered within the promise shipping time 60 days(90 days for Brazil). The actual delivery time depends the address of consignee, it could be shorter if your address is more accessible.

About Refund & Return

We’ll accept your refund request under these circumstances:

Receive defective products, and buyer uploads the picture within 7 days after receiving the products. Receive the products which don’t exactly match buyer order.
Order doesn’t arrive within estimate delivery time. Buyer could require a refund or a replacement.
Buyer could return the products and pay the return shipping fee if you don’t need it any more. However, the buyer should make sure that the items returned are in their original conditions.If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss.

About Payment

Currently, Visa, MasterCard, Western Union, Qiwi, bank transfer and Beleto, etc are supported. More payment options will be available on AliExpress in the future.

Any further about payment questions, please refer to this link , which may help you.

About Feedback

We appreciate your 5-Star POSITIVE Feedback,which allows us offer better services for you. And we will make response as soon as you leave your feedback.

If you have any problems with our items or services. Please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services.

DINIWELL PRODUCTS ARE ALL SHIPPED FROM OUR FACTORY.

OUR WORKER ARE SEWING BAGS CAREFULLY, QUALITY IS PROMISED.

DINIWELL PRODUCTS ARE ALL SHIPPED FROM OUR FACTORY.

OUR WORKER ARE SEWING BAGS CAREFULLY, QUALITY IS PROMISED.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Fashion Canvas Drawstring Backpack Bag Portable Casual String Knapsack for Women Shoulder Bag 5 Colors