Product Specifications

Tableware Material: Stainless Steel
Bag Material: Diving cloth
Color: Red, Purple, Green, Blue
Spoon Size: 16.6*3.7cm
Fork Size: 17.7*2.1cm
Chopsticks Size: 19.4cm
Package Dimensions: 20*6.3cm
Packing: Cloth Bag
Features:
Stainless Steel Travel Cutlery set
3pcs camping cutlery(Fork,Spoon,Chopsticks) which is portable for your traveling,durable,lightweight and eco-friendly
Modern design, reasonable price, good quality
Cutlery kept clean and compactly stored in stylish, washable neoprene case
Handy for office, car, camping, scouts, caravanning, holidaying and more
Package Content:
1 PCS x Spoon
1 PCS x Fork
1 Pair x Chopsticks
1 PCS x Zipper bag
Note: Due to the difference between different monitors, the picture may not reflect the actual color of the item.

Pls note: Due to the difference between different monitors, the picture may not reflect the actual color of the item.

Shipping Terms

Free shipping by China Post Air Mail to USA,EU,Asia,and other country.
Delivery time is about 7-35 days.
DHL , UPS , TNT , FEDEX , EMS are also available when you pay some additional freight. Delivery time is about 3-7 days.
There will be a tracking number for you after sending.
We don’t afford any customs, taxes and value-added tax.

Feedback

If there is any problem about the shipping, products and service, please feel free to contact with us before opening a dispute or leaving a negative feedback.
A positive feedback with 5 stars for description, shipping and service will be appreciated.
We will provde a discount for your next order when you send a screen shot of the positive feedback.

Customer Service

Any problem, please contact with our customer service first.
Generally speaking, we will reply to your message within 24 hours.
As the time difference, some reply will be about 6-10 hours delay.

Return Policy

We can resend or refund to you if the product is defective or not as the description.
We only afford the freight for the returned defective product.
The returning freight will paid by you if it’s returned by your personal reasons.
All the returned products should be packed well and keep the original package.
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Camping Portable Set Dinnerware Stainless Cutlery Tableware 3Pcs Cutlery Steel