Package Include:

1 X Door Control Switch

1X Side Mirror Switch

Condition:New Directly From Factory

Volkswagen Touran 2003-2015

Volkswagen Caddy 2003-2015

All items are checked and tested carefully by our technical department before shipping. Therefore, please make sure there is no damage before signing the parcel. If there is, please have it recorded with the courier and file a claim from logistics. In case the courier refuses to open the parcel, you can refuse to sign.Thanks for your understanding and cooperation!

The above information is for reference only.Our Switch is not OEM.

About free shipping

Some of the countries we will use NL post, Sweden post or DHL Global Mail,depends on your area. If you have other requirements please contact us.

warranty

1. We warrant the product against defects in materials and workmanship under ordinary consumer use for 1 year from the date of purchase(human mishandling excluded).

2.Return and refund is acceptable when the items is broken during shipping and package is returned within 7 days after receiving. Please be patient to wait for three to business days to process your return and refund.

3.All the returns need to be sent by your local registered post mail or EMS(We are not responsible for the return shipping charges). If you ship by DHL, UPS or others, we are not able to receive it due to China Custom regulation. Please contact us for return address and details. We do not accept any returns without notification in advance.

shipping:

1.Duties,tax and any custom required charges due to buyer not seller.Please confirm with your custom before order if you are not sure.If the parcel is return back to us due to the buyer’s refusal to pay the above fee, we would NOT resend the parcel until the buyer complete those fees and pay ALL the return and resend cost.

2.We will ONLY ship to your registered address on Aliexpress. It is buyer’s responsibility to make sure the address is correct. To make the shipping efficient, please provide your phone number in the order detail.

Wholesale Inquiry:

You can reach us via message to inquire the wholesale program. Please also let us know your detailed requirements, such as item, quantity and desternation etc. We will get back to you in 1 working day.

Transportation time:

* International shipment will vary depends on your location and your country’s policy and so on, we cannot guarantee the accurate deliver date, but we will send the item to you as soon as we can.

* If you do not receive your item on time, please contact us first for further assistance, we will do our best to satisfy you. Thank you for your understanding.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Side Door Control Switch Mirror Switch Adjust Knob For VW Touran Caddy 2003-2017 1T1 959 565F 565K 565G 1T1959552 1T0962125B