Dear Buyer, Welcome! Please Note:

1. Our size is not standard US size.

The standard of shoes size is different in every country, every area and every brand,

so just forget about your previous shoes size and reselect here according to your feet length.

2. Foot length+0~2cm=insole length,this is normal space for shoes ( pointed shoes will need more )

XiuNingYan Hot Sale Men Dress Shoes Soft Pointed Toe Classic Fashion Business Oxford Shoes for Men Loafers New Men Leather Shoes

Heel Height:2.5cm

Palm Width:8cm(SIZE 5)

Type: women flats

To choose the correct size for you measure your body as follows.If the item shows”smaller than usual” and your feet is normal.please select one size bigger;if your feet are a little wide or fat,please select two size bigger,Vice versa.

Why most of our shoes are a little expensive?

1) Only high quality shoes are sold, most are Genuine Leather ones, the cost price is high.

2) We use better shipping methods, total shipping time is short, the chance of parcel missing is small.

1) We plan free shipping methods by China Post Air Mail/HongKong Post Air Mail/E-packet/PostNL. DHL.UPS.TNT is available by paying extra fees.

2) Items ship out within 7 days usually, taking more than 3 days to get online, shoes made to order cost extra time.

3) Items may be marked to a lower value for easy customs clearance.

4) Customs clearance is buyer’s duty, buyer should bear for the fees if any tariff generates.

Shipping may take longer time during holidays, also takes longer because of some uncontrollable reasons.

We only accept Escrow .For security reasons, we will only ship orders to the delivery address you confirmed with Escrow.

1) Any problems of the items, kindly contact us within 3 days of receipt. Full or partial refund will be made upon photos of damaged items.

2) If sending back brand new items, we’d be happy to full refund the money, but buyer should pay return shipping fees.

3) Anyway, please first contact us if you have any problems, we’ll try our best to make you satisfied.

Your satisfaction is our first priority! Please leave us “five star”

if you like this shopping experience, any of your positive feedbacks are highly appreciated.

If you’re not satisfied, please contact us and we’ll solve the problem. Please don’t leave any neutral or negative feedback before communicating with us.

Thanks a lot for your visiting!

Click to see more sale products: //www.aliexpress.com/store/3086125

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.