Remarks:

1. The fashion in our shop is fast and latest fashion with small quanity. The return or refund without quality problem is not accepted!!!

2. Most of the fashion listed is available, and you can place the order directly. When the one orderred is out of stock, we will inform to cancel the order.

3. All the items in our store are displayed without pictures in model. When you want it, please ask us for it, and when there is, we will send to you.

4. The size in the details is fashion size which is measured in flat. You can measure one of similar fashion of yours which is fit for you well to select the size. When the size data is not available here, please contact us for this before the finial payment.

5. When there are two or more colours, please leave messege of your colour selection in the comment of the order. The colour can be diffirent from the real items because of the light, screen and other reason!

2018 Autumn&Winter New design casual style

fashion, high end. elegant.

shell fabric: polyster lining: polyster fur: raccoon hair

filling: 80% white duck down

2 colour: as photos

size (cm)

size shoulder bust length sleeve

36 39 100 59 58

38 40 104 60 59

40 41 108 61 60

remarks:

1. For the size selection,

1.1 Please refer to your common size in European standard.

1.2 Please measure one of similar fashion which fit you well and compare the size with ours. The size in description is measured in flat way.

2. shippment

All of the order will be sent via E-packet, China post parcel registerred or Aliexpress standard shipping. Please you can tell the your preferring shipping way in the comments of the order. (when you need other express delivery, please ask for changing the price for the additonal cost) . When the parcel leaves, the duration can not be controlled.

Please track it here. (maybe there is no tracking data when the parcel enterred their country, please hold for some days). www.17track.net/en/

3. Feedback

All of our clients is our friends, and we would like to supply best quality items to you. We really want your best feedback from your heart. And this can not only help us to improve our quality, but also the feedback is one important reference for other friends.

We hope to be long time friends of yours. Thanks.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Top Design! 2018 Winter new arrival office lady down coat women free shipping PYF18978SEP2