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HQCAM 1080P 960P 720P Audi Onvif 25FPS Security Indoor Mini IP Camera CCTV PIR Style Surveillance IP Camera Built-In Microphone

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Sensor Size:
960P 720P 1080P
Focus:
2.8mm 3.6mm 2.1mm
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Product Description
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Product Details


The above video selects a 3.7mm lens.

1) H.264 Encode (1080p is H.264 or H.265)

2) Double core 32bit DSP HI3516

3) 720P 960P 1080P CMOS sensor, Color: 0.01Lux, B/W: 0.01Lux; 0Lux (IR on)

4) Built-in microphone

5) 25fps(Full real time), 1-25fps adjustable

6) Support ONVIF 2.0;Support Third-party NVR

7) Multi-screen software and CMS

8) Image processing: auto exposure(AE), auto white balance(AWB), auto gain control(AGC)

9) Support motion detection

10) Support visit by smart phone

IP Camera

Image Sensor

720P: 1/4” 3518E CMOS sensor +OV9732

960P:1/3″ 3518E CMOS sensor+H62

1080P: 1/2.7″ SC2235 CMOS sensor+ Hi3516C

Effective Pixels

1280(H)x720(V)/1280(H)x960(V)//1280(H)x1080(V)

Structure system

Embedded RTOS,dual-core 32bit DSP,pure hard compression ,watch dog

Electronic Shutter Speed

Auto/Manual 1/3(1/4)~1/10000

Min. Illumination

Color: 0. 1Lux/F1.2, B/W: 0.01Lux/F1.2; 0Lux/F1.2(IR on)

Lens

2.8mm/3.6mm/6mm/8mm

IR light

NO

IR distance

NO

Video

Resolution

720P(1280×720) / D1(704×576) / CIF(352×288)

Main Stream

720P(25fps).960P(22fps).1080P(25fps)

SIZE

S/N Ratio

>50dB

Compression

H.264

audio

Built-in microphone

Backlight Compensation

Auto

White Balance

Auto

Gain Control

Auto

Network

Ethernet

RJ-45 (10/100Base-T)

ONVIF

ONVIF2.0

Smart Phone

iPhone, Android

Browser

IE,

General

Power Supply

DC12V/ 2A (not include the adapter)

Power Consumption

<6W

Working Environment

-25°C~+60°C, 10%~90%

Material

Plastic

FAQ :

Q:What’s the default ip address of the camera ?

F: 192.168.1.10 Username : admin Password : null ( empty )

Q: Does the camera supports Motion Detect,FTP,Email alarm, RTSP and so on ?

F: Yes ! All the IP Cameras we are selling supports these functions .

1) Please Setup the motion detection in the CMS software .

2) We suggest the Sever-U and FileZilla FTP Server to upload the video or image.

3) For the Email alarm,please use Email server which supports SMTP ( Hotmail ,Yahoo not support SMTP ,try Gmail please ) .

4) ,RTSP URL for VLC media Player :

rtsp://$(IP):$(PORT)/user=$(USER)&password=$(PWD)&channel=$(Channel)&stream=$(Stream).sdp?real_stream

Example : rtsp://10.6.10.25:554/user=admin&password=&channel=1&stream=0.sdp?real_stream

F: What’re the ports information of the cameras ?

Q : ONVIF 2.0 Port 8899 ;RTSP Port 554 ;HTTP Port 80;Media Port 34567

F:Does the camera support IE ,Chrome ,Firefox and so on ?

Q: Since the plug-in problem ,for website interface IP address URL,ONLY IE supports Multi Language . Chrome,Safari just support Chinese .

For cloud server XMEYE.NET ,it supports multi language

Q:When I finish the steps to add the camera to the CMS list,why it notify “ Can’t find the Device “ even I can see the default ip address 192.168.1.10 in the menu .

F: It is the IP Address conflict ,the default ip address is not in the same network segment as your router.

Please click “Edit Device “ to change the camera’s ip address to make them in the same network segment !

For example ,if your router’s ip address is 192.168.0.1 ,then you need to change the camera’s ip address to 192.168.0.XX .

Package contents:

1 x Camera, 1x CD, 1 x Stents, 1 x Screw, 1 x English User Manual

Payment
If you have any problems of payment,please contact us!
If you need to buy more goods, but the price is not very cheap, or did not find in our store, please contact us!
Shipment
1. Item will be shipped within 2-5 business days.
2. Delivery Time:
—-Via Express: Generally 3-10 working days.
—-Via Air Mail: Generally 10-35 working days.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
6.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
7. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Warranty and Return
1.We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
2.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
3.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Customer Services
1. We guarantee that all our items are “as stated” in their descriptions. We strive for 100% customer satisfaction on every sale we complete.
2. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
3. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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