Follow the shop,buy product will give small gifts and membership cards.

Wholesale and drop shipping are both welcomed?

For wholesale, we will offer discount or free express shipping which only takes 3-7 days to arrive.

For drop shipping, we could send the goods to your customers directly and won’t leave information about us if you’d like to.

Specifications:

If you have special instructions for your order such as dropshipping instructions and gift order, please contact us and we are happy to help!

If you have any other question about any of our products, please don’t hesitate to contact us.

Payment:

1.Full payment must be made within 7 days of placing your order.

We accept Alipay and Credit Card .we will ship to the default address in aipay ,if you don’t inform us.

2.the buyer is responsible for any tax and/or duty charged by their country.Then we will declare the minimum value to prevent customs tax.

Shipping:

1.free shipping to select countries.

2.for dispatching smoothly and fast, we may ship via other countries, the decision is final.

3.items are only shipped after payment is received.

4.we ship items via AliExpress Standard Shipping.China Post Registered Air Mail,or ePacket.

Shipping usually take 10-27 working days depend on the country delivered to.

5. A tracking number will be sent to you via E-mail after your order has been shipped.

If you didn’t receive the tracking number E-mail within 7 business days of confirming payment, pls check your spam folder and them contact us.

6.You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)

7.If your purchase protection time is running out, please contact us and we can help you extend it. So your money will not go to my account.

Return Policy:

We provide a free 30 DAY WARRANTY for this item.

Please Note: We do not cover any items for damage after use or as the result of water damage.

Should returns be required:

Step 1) Contact us via Alibaba.com’s message center.

Step 2) Provide as much detail as possible about the problem you are having.

Step 3) Authorization to return the item will be issued.

Step 4) Return the item for the agreed exchange or refund All return shipping costs are the responsibility of the buyer.

Feedback:

We depend on our customer satisfaction to succeed. Therefore, your feedback is extremely important to us.

If you are satisfied with our item, pls leave us active feedback.

Pls kindly contact us before leaving any negative of neutral feedback.

We will work with you to solve any problems.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

LAIBEITAI Women Hoodies Sweatshirts Full Long tops Plue Size Kangaroo pocket Girl Student Casual Style Solid Gray Purple Wine