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Please check the size’s chart carefully,according to your feet’s length to choose size,sothat you can choose the right

size!! Please choose US size, thank you! If you arestill not sure which size is suit for you,please feel free to contact us!

VTOTA Snow Boots Ladies Tassel Down Warm Winter Boots Mid-Calf Wedges Casual Slip On Boots Women Plus Size Botas Mujer H191USD 18.35-19.85/piece

VTOTA Plus Size Ankle Boots For Women Platform High Heels Female Lace Up Shoes Woman Buckle Short Boot Casual Ladies Shoes H136USD 17.50-18.64/piece

VTOTA Women Snow Boots Warm Winter Boots Botas Mujer 2018 Flat Lace Up Fur Ankle Boots Platform Ladies Winter Shoes Black H189USD 13.95-15.43/piece

VTOTA Autumn Women Boots High Heels Zipper Martin Boots Women Ankle Boots With Thick Suede Leather Boots Botas Mujer H139USD 14.33-15.49/piece

VTOTA Shoes Woman High-Top flat Casual Footwear Fashion Lace-Up Canvas Shoes 2018 winter Keep warm plush Sneakers Zapatos Mujer USD 24.08/piece

VTOTA Winter Women Snow Boots Warm Winter Boots Botas Mujer Ankle Boots For Women Fur Platform Wedges Boots Mother Shoes H154USD 13.58-14.32/piece

VTOTA Women Snow Boots Warm Winter Boots Fashion Women Mid-Calf Platform Boots 2018 Lace Up Black Women Wedges Shoes Botas H176USD 15.47-16.61/piece

VTOTA Boots Women Warm Red Boots Female Flock Mid-Calf Fur Winter Boots Female Slip On Flat With Student Shoes Botas Mujer H172USD 14.91-16.07/piece

Buyers&Required

Payment

Currently,you can pay using Visa,MasterCard,Western Union,Qiwi and bank transfer.

Shipment

1.Shipping Method,China Post Registered Air Mail,ePacket,DHL,EMS

2.Dlivery Time

a.DHL usually takes 3-5 working days(not including holiday and weekend)

b.EMS usually takes 6-10 working days(not including holiday and weekend)

c.ePacket usually takes 15-25 working days(not including holiday and weekend)

d.China Post Registered Air Mail

1)7-15 working days to Asia

2)15-35 working days to West Euro, Oceania and Mid-East

3)35-50 working days to South Americe and Africa

How can I track my parcel?

You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)

What can I do when purchase protection time is running out?

If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.

Is there any customs tax?

Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.

Feedback

1.If you are satisfied with your order, please leave us all 5 stars including Item as Described.

Communication and Shipping Speed.

2.if you think we can do better,please contact with our Customer Service first.We will give you a satisfing answer.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

VTOTA Woman Wedges Boots Platform Tassel Faux Suede Mid-Calf Slip On Botas Mujer Women Autumn Boots Black Student Shoes H149