Luchfive Individual Front Zipper Ankle Boots for women pointed Toe clear Acrylic wedge Heels transparent Women short boots

Tips

Color difference might be caused by different monitors,lights and other factors.Please understand.

Payment

Currently,you can pay using Visa,MasterCard,Western Union,Qiwi and bank transfer.

After purchasing, your payment will be verified by Aliexpress within 24 hours.

1. To United States, United Kingdom, Australia, Canada, France, Israel these countries, we will ship by ePacket, it is faster than china post mail. Often Need about 10-25 days arrive usually.

Other countries will use China post air mail or Hongkong post air mail, delivery time is 25 – 60 days.

International shipping was more complicated and due to both countries’ customs, transit station etc, it may take longer time than expected.

2. If you would like to receive your order in shorter time, you can choose DHL, E-EMS etc.

EMS, DHL, delivery fee is paid by buyers:

EMS, e-EMS usually takes 7-15 working days dependent on the Destination country.

DHL usually takes 3-10 working days dependent on the Destination country.

3. Most of our shoes are hand-made styles, so if have in stocks, we can ship out in 1-3 days, if no stocks, need about 7-9 business days to make it after the payment is received. Thanks.

Quality Guarantee:

1. All the products have been quality in good condition before ship. If you receive a broken item, please contact us firstly, and take photos to us, we will investigate and replace to solve the problem.

2. If you are not satisfied when you receive your item, please return it within 7 days with the intact packaging for a replacement or money-back. Please contact me before you return it. We don’t bear the freight charge.

Please contact us via email before return.

Feedback:

1. Once you have received your item, please leave feedback for us. Thank You!

2. Negative feedback or low DSR does not resolve any underlying issues. If you have a problem, please contact us firstly and give us the opportunity to reasonably rectify. We will respond ASAP to solve the problem for u, and we are always willing to work things out.

3. For some uncontrollable factors, the item may be damaged during shipping. If you receive a broken item, please contact us firstly, we will investigate and replace, if you have any other questions please email us. Please include your order number in all communications.

4. Your positive evaluation would be the the greatest encouragement to us and make us better and better! Thank You!!

Item as described:

Communication:

Shipping speed:

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.