Dear drop shipping customer,

Thank you for choosing our store to drop shipping around the world.

What can we do for you:

1. We can provide shipping methods:

ePacket, China Post, Aliexpress Standard Shipping, DHL, UPS, ARAMEX, DPEX, GATI, Russia SPSR, etc.

2. Before starting our business cooperation, we can negociate the prices of every product.

3. We will provide lots of high quality pictures and videos.

4. Normally, we will ship out the products in 12-48 hours.

5. Shipping time guarantee:

To Asian developed countries, 7-20 days;

To USA, UK, Australia, New Zealand, Mexico, Canada, 10-20 days;

To Russia, other European countries, 15-25 days;

To Brazil and other South American countries, 25-45 days.

What you need to do after we start our cooperation:

1. Order with this link.

2. Make sure you give us the correct address, post code, phone number.

3. Follow the prices we have settled down.

4. Give 5-Star feedbacks in time.

5. Add me WhatsApp +8615869037091, QQ 1220544479

Thanks for watching the rules above,

Here we need to claim that we are irresponsible of some exemption cases, such as:

1. Orders failed delivery because of consignee refuses to sign, or consignee not at home, or goods broken.

2. Orders were abandoned or restricted by the Customs.

3. Consignee is unwilling to pay for the Tax of import.

Wish you have a great business!

Thanks again,

Adrian Jefferson

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

DROP SHIPPING