Note : 8/20/30/50/80/leds wa powered by Battery (not included), 100leds was powered by EU Plug .If you need the US plug, pls connect with me.

Products Features:

1. Safe, power-saving and Eco-friendly.
2. Flexible, and easy to use.
3. Suitable for indoor and outdoor decoration use.
4. Made of high-quality material, with high brightness and no population
5. 3AA battery are NOT Included in standard package.
6. 2 different modes of glimmering : flash and steady on

Specification:
1. Light color: Warm white ,White ,Blue ,Colorful
2.Material: PVC
3. 3AA battery(NOT INCLUDED)
4.The size of the ball is 2.5CM/1inches
5. 20 leds:3.5M, 30leds:4.5M, 50leds:5M, 80leds:10M,100leds:10M
6. Switch: Power ON/OFF& MODE
7. LED quantity: 40pcs, 40 LED at 10CM/3.93Inches spacing
8. Light modes: 2 models
9. Flash mode: Long bright+single flash;

Package included:

1x crystal ball string lights

1.We guarantee send out the goods for you within 24-72 hours after you maek the payment except the holiday .

2.We will ship good out Retail, wholesale and drop shipping are all welcome.

3.If you protection is running out , but you didn’t get your parcel , please feel free to connect us to extend your protection time and check the parcel shipping information .

How to check my parcel ?

1.You can see direcetly on the right of your order page.

2.you can check the shipping information on teh following website:www.17track.net/en

3.You can connect us and we will help to check for you .

Attention:please pay attention the shipping imnformation ,and pick up teh parcel timely when i arrived.

Is there any tax?

1. Usually we will declear a lower value to avoid the custom tax. But due to difference countries have difference policies, they might have custom tax that buyer should offer . So you can leave the message when placing a order about how much value you would like declear .we will try our best to suit for you .

1.Quality problem will be offered change or refund.(please provide me your paypal account) .

2.Sometimes you may fail to get your items because of loss or other reasons. Don’t be worried, contact us as soon as possible, we will havea check first , and then offer you refund or resend the new item.

3.Please feel free to contact us if you have any questions/problems, we will give reply within 12h.

1.All items have 1 year guarantee.If your purchase do not meet merchantable quality, fitness for purpose or match the description, please connect us in 48 hours you get the item. We can make sure your issues are resolved .

2.For wrongly-shipped items, Please contact us in 48 hours after delivery.
We will arrange to deliver the correct items or return all your payment.

3.For defective or faulty products,please take photos or videos,we would resend or refund after confirmation.

1.We maintain high standards of excellence and strive for 100% customer satisfaction!

2.We request that you contact us immediately Before you give us neutral or negative feedback. I promised that we can give you the most satisfactory solution.

3.It is impossible to address issues if we do not know about them! So please contact us for any problems.Thank you!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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