Product name: paper model of deer head (not finished item)
pages: 18
Difficulty level: 5 stars (most difficult: 5 stars)
size: height about 60*32cm(when you are finished), large one
with instruction

You will receive a set of colour-printed cards not a finished model, Buyers need to cut, fold and stick them.

Cut out the details of the paper model and glue them together, as indicated in the instructions.

If you have any question in making, please feel free to contact me

Payment:
After receive your payment. Item will be shipped out with 1~2 working days. We will email you if items out of stock, for discussing effective solutions.

Shipping:
1) Free shipping to worldwide(seller paid). Via AliExpress Standard Shipping , e-packet.
2) Offer expedited shipping( buyer paid), via EMS, DHL, FEDEX. Usually, about 3~7 days reach you.
All orders shipped with tracking number.

We do our best to provide quick service. However, as severe weather, Clean Custom, Holidays etc reason, sometimes unforeseeable delays can occur. If it has been over 35 days since your payment date and it has not been received, contact us immediately, we will work quickly to locate the item and help solve it.

Return and refund policy:
We accept return and refund. Please contact us before return.

There’s any problem after recive items, please tell us. We will try our best solve.
Shipping and handling charges are not refundable.
The freight for send back and re-send should be paid by buyer.
Keep items and package good condition.

If you products have any defect or delay, please do not open case or not leave Negative & Natural feedback, it can not solve any problems .But just tell us, we will do our best to solve it.
If you are satisfied with your purchase, we sincerely hope you can leave us a positive Feedback and four 5-star Detailed Seller Ratings (DSR), which are of vital importance to the growth of our small business.
Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback. We will appreciate you if give us 5-star Detailed Seller Ratings. Thank you.
Dropshipping:
We supply drop shipping services. We will send items to your clients with tracking number directly.
Drop shipping order will not include item price and our store info. Just let us know your order is drop shipping.
Contact us:
please feel free to contact us at any time.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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