Some information about shipping method

Dear Buyer

Thank you for your viewing our product,but please know something about the tracking information before your purchase

There are 3 service grades about the tracking information in the intertional logistics industry.

1. Universal shipping method:can’t provide tracking information when the package is out of China

2. Standard shipping method:provide tracking information of the whole way.Except US/AU/CA/DE

ePacket provide the whole way tracking information of China to US/CA/AU

3. Intertional Exrpress:provide tracking information of the whole way, and faster than the Standard shipping methodNow

Universal shipping method include: China Post Oridinary Small Packet Plus

Standard shipping method include:AliExpress Standard Shipping/ePacket/China Post Air Mail

Intertional Exrpress:AliExpress Premium Shipping/EMS/DHL/UPS

Thank you for your reading

50*25cm Nylon Collapsible Cat Play Tunnel Long Pet Tunnel Funny Toys With Scratching Ball Cat Kitten Play Toy Bulk Cat ToysUSD 2.35-3.91/piece

10 Heads Artificial Flower PU Fake Tulip Bouquet Flowers Wedding Party Decoration DIY Scrapbooking Gift Box Decoration Flowers USD 4.41/set

10*10cm New Black 26 letters Acrylic mirror Wall Stickers Making Words Wall Decals Art Home Decor DIY Bedroom Home DecorationUSD 0.58-0.75/piece

Spanish/English language Wood Tooth Box Organizer Save Milk Teeth Storage Collecting Teeth Gifts Umbilical Cord Lanugo for kidsUSD 5.65-5.74/piece

1PC Portable Toothbrush Holder Outdoor Electric Toothbrush Case Holder Travel Safe Case Box Camping Hiking Box Case For Oral-BUSD 3.47/piece

Dog Toy Rope With Handle Knot Puppies Chew Tooth Cleaning Bite Resistant Ball Teeth Molars Honden Speelgoed Pet Toys For Dogs USD 0.49-2.83/piece

350 ML Portable Pet Dog Water Bottle Travel Dog Bowl For Puppy Cat Drinking Outdoor Dog Water Dispenser Drinking Bowl For dogs

Feature:

One hand feeding water, press button and sending up water, another hand to take good care of the dog to prevent accidental accidents, taking into account the owner’s using convenience and safety of dogs.
Color : Pink, Green, White
Don’t worry about leaks
Key Lock Leak Proof Design. Press the right button to lock, no worrying leaking water by mistake, seamless silicone seal, leak proof, be at ease to put in your bag.
Let dogs love to travel
Material : ABS
Wide sink makes pet drinking easier
Arc flume design was made to fit a dog’s natural drinking style. Let your pet drink more water without leaking it.
Environmental safety materials
Capacity : 350ml
One button to open,One-handed operation,Easy water feeding
Portable, convenient, light, no spills, no hassles, no leaks. Your pet can drink water at any time and any place. Keep and hang easily. Can carry it when go travelling.

Package Content:

1PC Pet Travel Portable Water Dispenser Bottle Outdoor Pet Dog Drinking Fountain

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.