Product information

Material: Environmental resin

Size: 32mm

The weight of A ball: about 16g

Packing include:10pcs/LOT balls

Thank you for your time

Happy shopping

Looking forward to do long term business with you

Notes:

1. Please allow 1cm-2cm (0.4in-0.8in) differences due to manual measurement, thanks.

2. Item color displayed in photos may be showing slightly different on your computer monitor since monitors are not calibrated same.

3.We only sell the products in the order options, and the decorations of the model props are not for sale

Customer satisfaction is very important to us. If you are satisfied with the items you ordered,Please leave all five stars good feedback,Thank you very much.

If you are not satisfied with the items you ordered,Please contact us before leaving neutral or negative feedback(email,message,TradeManager). We can work together to resolve any question. Thank you for kind.

About Shipping:

1. We will according to your country to choose the appropriate transportation company, such as the China post, Swiss post, Netherlands post. We may send in some countries more quickly to your country’s air transport, such as Spain, Australia, Singapore. Make sure that you can quickly received your order.

2. Package ship as soon as possible after your payment, Post air mail will take around 15-45days,(ePacket 15-45 days), some coutry such as Brazil may need takes 90 days.

Warranty and Guarantee:

* If you are not satisfied with our item, please contract us in 14 days .We will offer you a replacement or money back.

* If you have found something defect with our item. Please send it back for free repair or offer a refund.

* If you have found the defects after 3 months, you can also return it to exchange a new one. But you have to pay the extra shipping fee.

International Buyers Please Note:* Import duties, taxes and charges are not included in the itemprice or shipping charges. These charges are the buyer responsibility.

* Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.

Customer Service:

* Please feel free to contact us if you have any question. We are happy to answer all your questions.

* E-mail will be answered, expect weekends and holidays time.

* Due to time zone difference, please allow 24-48 hours to get yours mail replied.(During holidays and bank holidays are an exception)

* If no response for you with 48 hours please check the spam in your mail box. Thank you very much!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of LionnoirBoutique (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.lionnoirboutique.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

32mm rubber coated green resin football table tennis accessories football 10pcs/LOT W4-010